The contractual terms under which we provide commercial interior design, MEP coordination, project management, and turnkey execution services across India.
By engaging Office Interior Design ("OID", "we", "us") for any commercial interior design, MEP, project management, or turnkey execution service, you ("Client", "you") agree to these Terms. A signed work order, purchase order, or written email confirmation accepting our written estimate constitutes engagement. These Terms operate in conjunction with the project-specific BOQ, schedule, and any annexure signed between the parties.
OID provides commercial interior services including space planning, concept design, 3D rendering, working drawings, MEP coordination, BOQ preparation, vendor management, civil work, electrical, HVAC, plumbing, partitions, ceiling, flooring, furniture procurement, branding, signage, site supervision, snagging, and post-handover defect support. Scope is defined per project in the engagement letter and signed BOQ.
We do not undertake residential interior projects. We do not provide structural engineering certifications, building plan sanctions, or statutory approvals (those are the Client's responsibility or are sub-contracted to qualified third-party consultants identified in the BOQ).
Pre-engagement estimates (free site visit and written budget estimate) are issued without obligation on either side. They are valid for 60 days from the issue date. After 60 days, material rates and labour rates may be re-priced.
Estimates are line-item BOQs based on the site audit, dimensions verified at the visit, the material band you select, and the indicative timeline. A standard 5-8% contingency band applies for inevitable site variations.
Standard payment milestones for turnkey projects:
Payments are due within 7 working days of milestone invoice. Late payments attract simple interest at 18% per annum from the invoice due date. All amounts are exclusive of GST, which is charged at the applicable rate.
Any change to the signed BOQ scope (added rooms, upgraded materials, redesigned layouts, design changes after sign-off) requires a written change order signed by both parties. The change order is priced per line at then-current rates, includes a revised schedule impact, and is invoiced separately. We do not absorb scope creep silently.
Timelines are committed at engagement and reviewed weekly with the Client. We do not promise guaranteed handover dates because honest project delivery includes weather, statutory approval delays, late material delivery, and Client-side delays in approvals or payments. We do commit to weekly milestone reviews, transparent schedule reporting, and a written cause for any slip greater than 5 working days.
All design concepts, drawings, 3D renders, BOQs, and creative work product remain the intellectual property of OID until full payment is received. Upon full payment, the Client receives a perpetual, non-transferable licence to use the design for the engaged premises. We retain the right to photograph the completed project for our portfolio, marketing, and case studies, subject to any reasonable confidentiality request from the Client.
Warranty excludes damage from misuse, unauthorised modifications, natural disasters, or wear from normal commercial operation beyond reasonable expectation.
OID's total aggregate liability for any claim arising out of or related to a project is limited to the value of fees actually paid by the Client to OID under the relevant engagement letter. We are not liable for indirect, consequential, incidental, special, or punitive damages including loss of business, loss of profits, loss of goodwill, or loss of opportunity.
OID follows reasonable workplace safety practices on every site, including PPE for trades, safety briefings, electrical isolation procedures, and dust-control measures. The Client is responsible for site security outside our working hours, valid building permissions, and insurance for the premises during the fit-out. OID maintains workmen's compensation insurance for its on-site team.
We treat all Client information, floor plans, brand guidelines, financial data, and project specifics as confidential. We sign mutual NDAs as standard for BFSI, healthcare, pre-launch retail and hospitality, and any client who requests one. Confidentiality obligations survive termination of the engagement for 3 years.
Either party may terminate the engagement with 15 days written notice. On termination:
Neither party is liable for delay or non-performance caused by events beyond reasonable control, including natural disasters, pandemics, government-mandated lockdowns, riots, war, fire, flood, or failure of public utilities. Affected obligations are suspended for the duration of the event. If the event lasts more than 90 days, either party may terminate with no further liability beyond completed work.
These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between authorised representatives of both parties for 30 days. Failing resolution, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator mutually appointed, seated in Bangalore, conducted in English. The award shall be final and binding. Subject to arbitration, the courts at Bangalore shall have exclusive jurisdiction.
For any contractual query, contact hello@officeinteriordesign.in or +91-7090051112.
Six reasons businesses across India trust us with their commercial interiors